Help & support

Guidance on using Card2Cash and how to reach us.

How to submit a trade request

  1. Create an account and log in.
  2. Open “Sell gift card” and choose Apple / iTunes or Steam.
  3. Enter the card currency, amount and card type.
  4. Review your details and submit the request.
  5. Track the status in Trade history. If asked for more information, follow the instructions on the trade page.

Never share gift card codes by message, email or phone. We will announce a secure submission process before codes are ever requested.

Contact options

Official contact details will appear here once confirmed.

Email

Log in to see contact details

WhatsApp

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Phone

Log in to see contact details

Support hours

Monday – Saturday, 9:00 AM – 6:00 PM (WAT)

Signed-in customers can also send a request from the account support page.